Terms and Conditions
Effective Date: January 24, 2024
Last Updated: May 24, 2024
These Terms and Conditions (the “Terms”) constitute a legally binding agreement between ProEdge Life Coaching (“the Company,” “we,” “us,” or “our”) and any person who accesses the website productivitylifecoach.com (the “Website”) or engages the Company’s services (the “Services”). By accessing the Website, booking a call, purchasing a program, or otherwise using the Services, you (“you,” “your,” or “the Client”) acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree to these Terms, you must refrain from accessing the Website or engaging the Services.
1. Definitions
In these Terms, unless the context otherwise requires: “the Company” means ProEdge Life Coaching, operated by ProEdge Life Coaching, having its principal place of business in India; “the Services” means the coaching programs, discovery and clarity calls, group sessions, workshops, digital products, and related resources offered by the Company; “Content” means all materials made available by the Company, including frameworks, worksheets, articles, newsletters, and program materials; and “the Client” means any individual who engages the Services or uses the Website.
2. Eligibility
The Services are intended for individuals who are at least eighteen (18) years of age and possess the legal capacity to enter into a binding agreement. By engaging the Services, the Client represents and warrants that they satisfy these requirements.
3. Description of Services
3.1 The Company provides productivity and accountability coaching, delivered through one-on-one sessions, group coaching, workshops, discovery and clarity calls, and supporting digital resources, as described on the Website from time to time.
3.2 The Company offers its one-on-one coaching through tiered packages (including the Starter, Growth, and Mastery Plans), each comprising a defined number of sessions and features as set out on the Website at the time of purchase.
3.3 The Company reserves the right to modify, suspend, or discontinue any aspect of the Services, or to revise the features and inclusions of any package, at its discretion, provided that such changes shall not affect Services already purchased by the Client.
4. Booking and Scheduling
4.1 Sessions are booked through the scheduling facility made available on the Website. The Client is responsible for ensuring the accuracy of the information provided at the time of booking.
4.2 The cancellation, rescheduling, and non-attendance of sessions are governed by the Company’s Cancellation and Refund Policy, which is incorporated into these Terms by reference.
4.3 Coaching packages must be utilized within their stated validity period. The Client bears sole responsibility for scheduling sessions within the applicable period, as further described in the Cancellation and Refund Policy.
5. Fees and Payment
5.1 The fees payable for the Services are those displayed on the Website at the time of purchase. The Company reserves the right to amend its fees from time to time, provided that such amendments shall not affect Services already purchased.
5.2 Payment is processed through a secure third-party payment processor. By making a purchase, the Client authorizes the Company and its payment processor to charge the applicable fees to the Client’s chosen method of payment.
5.3 All fees are payable in full at the time of purchase unless an alternative arrangement is expressly agreed in writing. The Client is responsible for any taxes, levies, or charges imposed by applicable law in connection with the purchase.
6. Cancellations and Refunds
The cancellation of Services, eligibility for refunds, and the operation of the Company’s fifteen (15) day money-back guarantee are governed exclusively by the Company’s Cancellation and Refund Policy, which is incorporated into these Terms by reference and forms part of the agreement between the parties.
7. Client Responsibilities
7.1 The Client agrees to engage with the Services in good faith and acknowledges that the effectiveness of coaching depends substantially upon the Client’s own participation, effort, honesty, and application of the guidance provided.
7.2 The Client agrees to provide accurate information, to attend scheduled sessions punctually, and to conduct themselves respectfully toward the Company and any other participants in group sessions.
7.3 The Company reserves the right to decline, suspend, or terminate the Services of any Client whose conduct is abusive, disruptive, unlawful, or otherwise incompatible with the coaching relationship, in accordance with Section 14.
8. Nature of Coaching; No Professional Advice
The Client acknowledges that the Services are coaching services directed at productivity, accountability, and goal execution, and that they do not constitute medical, psychological, therapeutic, legal, financial, or other regulated professional advice. The nature and limitations of the Services, together with the absence of any guarantee of results, are set out more fully in the Company’s Disclaimer, which is incorporated into these Terms by reference.
9. Confidentiality
9.1 The Company shall treat information disclosed by the Client in the course of the Services as confidential and shall not disclose such information save as permitted under its Privacy Policy or as required by law.
9.2 The Client agrees to maintain the confidentiality of any proprietary Content, methodologies, or materials disclosed by the Company, and, in the context of group sessions, to respect the confidentiality of information shared by other participants.
10. Intellectual Property
10.1 All Content, including the Company’s coaching frameworks, methodologies, worksheets, written materials, branding, and the Website itself, is the intellectual property of the Company or its licensors and is protected by applicable intellectual property laws.
10.2 Upon purchase of the Services, the Client is granted a limited, non-exclusive, non-transferable, revocable license to access and use the Content solely for the Client’s own personal and non-commercial use in connection with the Services.
10.3 The Client shall not reproduce, distribute, resell, publish, adapt, or create derivative works from any Content, nor use the Content to develop, deliver, or market competing services, without the prior written consent of the Company.
11. Testimonials and Client Feedback
Where the Client provides a testimonial, review, or feedback, the Client grants the Company a non-exclusive, royalty-free, perpetual right to use, reproduce, and display such material for marketing and promotional purposes, in a manner consistent with the Company’s Privacy Policy. The Company shall not be obliged to attribute such material and may, at the Client’s request, anonymize it.
12. Third-Party Tools and Links
The Services rely upon third-party tools for scheduling, payment, communication, and analytics, and the Website may contain links to third-party websites. Such tools and websites are governed by their own terms and privacy policies. The Company assumes no responsibility for the availability, content, or practices of any third party, and the Client’s use of such tools and websites is at the Client’s own risk.
13. Privacy
The Company’s collection, use, and disclosure of personal information is governed by its Privacy Policy, which is incorporated into these Terms by reference. By engaging the Services, the Client consents to the processing of their personal information as described therein.
14. Termination
14.1 The Company may suspend or terminate the Client’s access to the Services, with or without notice, in the event of a material breach of these Terms, non-payment, or conduct falling within Section 7.3.
14.2 Termination shall not affect any rights or obligations that accrued prior to the date of termination. Any refund payable upon termination shall be determined in accordance with the Cancellation and Refund Policy.
14.3 Those provisions which by their nature are intended to survive termination, including Sections 8, 9, 10, 15, 16, and 18, shall continue in full force and effect.
15. Disclaimers and Limitation of Liability
15.1 The Services and Content are provided on an “as is” and “as available” basis. To the fullest extent permitted by applicable law, the Company disclaims all warranties, whether express or implied, including any implied warranty of merchantability, fitness for a particular purpose, or the achievement of any specific result.
15.2 To the fullest extent permitted by applicable law, the Company shall not be liable for any indirect, incidental, consequential, or special loss or damage arising out of or in connection with the Services, the Website, or the Content. In any event, the aggregate liability of the Company arising out of or in connection with these Terms shall not exceed the total amount paid by the Client to the Company for the Services giving rise to the claim.
15.3 Nothing in these Terms shall operate to exclude or limit any liability that cannot lawfully be excluded or limited under applicable law.
16. Indemnification
The Client agrees to indemnify and hold harmless the Company, its representatives, and its affiliates against any claims, damages, liabilities, costs, or expenses arising out of the Client’s breach of these Terms, misuse of the Services or Content, or violation of any applicable law or the rights of any third party.
17. Force Majeure
The Company shall not be liable for any failure or delay in performing its obligations where such failure or delay results from circumstances beyond its reasonable control, including acts of God, illness, technical or internet failures, governmental action, or other events of force majeure.
18. Governing Law and Dispute Resolution
18.1 These Terms shall be governed by and construed in accordance with the laws of India.
18.2 Subject to Section 18.3, the courts located in Nagpur, India shall have exclusive jurisdiction over any dispute arising out of or in connection with these Terms.
18.3 The parties agree to attempt, in good faith, to resolve any dispute amicably through direct discussion before resorting to formal proceedings. Any concern may be raised with the Company at contact@productivitylifecoach.com.
19. General Provisions
19.1 Entire Agreement. These Terms, together with the Privacy Policy, Cancellation and Refund Policy, and Disclaimer, constitute the entire agreement between the parties in respect of the Services and supersede all prior understandings.
19.2 Severability. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
19.3 Waiver. No failure or delay by the Company in exercising any right under these Terms shall constitute a waiver of that right.
19.4 Assignment. The Client may not assign or transfer their rights or obligations under these Terms without the prior written consent of the Company. The Company may assign these Terms in connection with a merger, acquisition, or sale of assets.
20. Amendments
The Company reserves the right to amend or update these Terms from time to time. Any such amendment shall take effect upon revision of the “Effective Date” above, and continued use of the Website or the Services following such revision shall constitute acceptance of the amended Terms.
21. Contact
ProEdge Life Coaching
Email: contact@productivitylifecoach.com
Website: productivitylifecoach.com
